GOOD NEWS!!! Just now, 11:35 Pacific Standard Time, I received the teapot in perfect condition!!
Now you can put your mind at ease! :)
I will be posting a sterling review as soon as Etsy lets me! And thanks again for working with me on this.
It's lovely to hear that your customers are happy and since running my own business I now always leave reviews for other small businesses. It's not just for promotion but to put a smile on their face. remember they're not multi million pound companies run by fat cats but hard working people with normal lives trying to provide for their family while providing a great service and often a unique product. Here's the teapot the customer received, a custom order for them to complete a Alice in Wonderland diorama, see my previous post for more info on a diorama.